Terms of Service

iAcceptance of Terms

These Terms of Service ("Terms") govern your use of this website and the services offered by Christine Hanks ("we," "us," or "our"). By visiting this website, submitting the home valuation form, or otherwise interacting with our services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use this website or our services.

iiService Description

Christine Hanks is a licensed real estate professional affiliated with Compass, serving clients in San Jose, CA, and surrounding markets. Through this website and through follow-up communications, we offer:

• Custom home valuation analyses, prepared from comparable sales data
• Real estate consultation for sellers and prospective sellers
• Buyer representation services
• Market commentary and follow-up communications

All transactional real estate services are conducted through Compass under applicable real estate brokerage law.

iiiSMS Messaging Terms

The following Terms apply to all SMS text messages sent or received in connection with this website and our services.

Consent

The home valuation form on our website includes two distinct, optional SMS consent checkboxes: a marketing consent box and a non-marketing consent box. Both are unchecked by default. You may check one, both, or neither, and the form will submit either way. We will only send you the categories of SMS messages you have explicitly consented to receive.

By checking the marketing consent box, you provide your express written consent to receive recurring marketing SMS text messages from Christine Hanks about special offers, discounts, and service updates. By checking the non-marketing consent box, you provide your express written consent to receive recurring non-marketing SMS text messages from Christine Hanks about your home valuation request, appointment scheduling, and related real estate follow-up.

Consent to receive SMS is not a condition of any purchase or service.

Message Frequency

Message frequency varies based on your situation and the nature of the conversation. You may receive up to several messages per week during active engagement.

Message and Data Rates

Standard message and data rates from your wireless carrier may apply. We do not charge for the messages themselves.

Carrier Support

Our SMS messaging is supported on all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, U.S. Cellular, and others. Carriers are not liable for delayed or undelivered messages.

SMS Privacy

Your SMS opt-in consent and your phone number are not shared with any third party for marketing purposes, and are not sold under any circumstances. See our Privacy Policy for full details.

ivUser Conduct

By using this website, you agree not to submit false or misleading information, impersonate another person, or interfere with the operation of the website or our services. You agree to provide accurate property information so we can prepare a meaningful valuation.

vValuations and No Warranty

Home valuations provided through this website and through follow-up communications are professional opinions of value based on comparable sales data and local market conditions at the time the valuation is prepared. Valuations are estimates, not guarantees. Actual sale prices depend on many factors including condition, presentation, market timing, negotiation, and buyer demand.

This website and our services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We make no representation that information provided is complete, current, or error-free.

viLimitation of Liability

To the maximum extent permitted by law, Christine Hanks, Compass, and Dovetail Collective will not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of this website or our services, including without limitation any loss of profits, loss of data, or business interruption, even if advised of the possibility of such damages.

Nothing in these Terms limits liability for fraud, intentional misconduct, or any liability that cannot be limited or excluded under applicable law.

viiIndemnification

You agree to indemnify and hold harmless Christine Hanks, Compass, and Dovetail Collective from any claims, damages, or expenses arising out of your violation of these Terms or your misuse of the website.

viiiChanges to These Terms

We may update these Terms from time to time. When we do, we will post the updated version on this page and update the Effective Date at the top. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

ixGoverning Law

These Terms and any disputes related to them are governed by the laws of the State of Indiana, without regard to its conflict of laws principles. Any legal action must be brought in the state or federal courts located in Marion County, Indiana, and you consent to the personal jurisdiction of those courts.

xContact Information

For questions about these Terms or about our services, please contact our service provider, who handles correspondence on behalf of Christine Hanks:

Identifying the licensed real estate professional providing services under these Terms: